Help with VehicleTrax

Include your device and OS version if something is not working, and a screenshot if you can. Feature requests are welcome and drive most of what ships.

Common questions

My data is not syncing between devices

Sync runs on iCloud, so check three things in order: the same Apple Account is signed in on both devices, iCloud Drive is turned on, and VehicleTrax is enabled in Settings → Apple Account → iCloud. A first sync on a large library can take a few minutes on Wi-Fi.

I bought the app and a device is asking me to pay again

Open VehicleTrax on that device and tap Restore Purchases in Settings. Purchases are tied to your Apple Account, so anything you have already bought will unlock at no additional cost.

Can I move my records from another app or a spreadsheet?

Write in and describe what you have. Import needs vary enough that it is worth answering case by case.

How do I get my data out?

Generate a PDF report for any vehicle from its detail screen. Your records are yours, and nothing is locked in.

What changed in the latest version?

Every release’s notes are on the What’s new page — the same list the app shows you after it updates.

Which devices are supported?

iPhone and iPad on iOS/iPadOS 17.6 or later, and Mac on macOS 15.6 or later. One purchase covers all of them and works with Family Sharing.

Reporting a bug

The most useful bug report says what you expected, what happened instead, and the steps that got you there. If the app crashed, the time it happened helps narrow it down.